Returns & Exchanges Policy

Returns 
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 

There are certain situations where only partial refunds are granted (if applicable) 

- Any item not in its original condition is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 10 days after delivery 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to you via Discount Voucher or original method of payment, within 7 number of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your Easy Paisa account again. 
Then contact your Easy Paisa company, it may take some time before your refund is officially posted. 
Next contact your Easy Paisa bank account. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at

Blueshoppy@gmail.com. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at blueshoppy@gmail.com and send your item to: Blue Shoppy, CB 34, Rah-e-Aman, New Lalazar, Adiyala Road
Rawalpindi 03332313059


Shipping 
To return your product, you should mail your product 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

If you are shipping an item over Rs.500, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.